Google Business Profile Agency in Auckland

A one-off audit, cleanup and full optimisation of a single profile is NZ$800 to NZ$1,500 depending on how much repair is needed. Ongoing management with posts, photos, review responses and reporting is NZ$400 to NZ$900 a month for one location, or roughly NZ$150 to NZ$300 per location per month for multi-site businesses. Many clients fold it into a local SEO retainer at NZ$1,200 to NZ$3,500 a month, which usually works out better value if you also need website and content work.

No, and you should not want to. Filtering who gets asked for a public review, often called review gating, breaches Google's policies and can cost you reviews or the listing itself. In New Zealand, fake or misleading reviews also sit under the Fair Trading Act and the Commerce Commission has treated them as misleading conduct. We ask every customer on the same terms and put the effort into responding well to criticism instead.

Usually, yes, though it depends on the cause. The common triggers are a home or virtual office address that should have been set up as a service area, a business name stuffed with keywords, duplicate listings, or details that do not match your registered NZBN information. We identify the likely cause, correct it, assemble the documentation Google asks for and file the reinstatement. Expect a few weeks, and expect to fix the underlying problem rather than just appeal.

Fewer than most people assume, because New Zealand review volumes are modest by New Zealand standards. What matters is being credible relative to the businesses you compete with in your suburb, and a steady trickle of recent reviews rather than a burst. We benchmark you against the current map pack for your main queries so the target is a real number for your category, not a round figure someone invented.

Yes. Service-area businesses such as trades, mobile services and consultants can rank without a public address by hiding the address and setting a service radius or list of suburbs. The configuration has to be right from the start, because switching a verified storefront listing to a service area later is a common route to a suspension. We set this up properly, including matching your website content to the areas you claim to serve.

If your listing was badly categorised or incomplete, changes can show within days to a few weeks. For a genuinely competitive Auckland category such as dentistry, law or real estate in the central suburbs, plan on six to twelve months of consistent activity to move into the top three, because the businesses already there have years of reviews and profile history behind them.